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The FuturelifeĀ® Rewards Campaign Terms and Conditions

Terms and Conditions:Ā 

  • All persons (ā€œParticipantsā€) entering the FuturelifeĀ® rewards platform (ā€œPromotionā€)Ā  agree that the Promotion rules, as set out in these Terms and Conditions (ā€œTermsĀ  and Conditionsā€), shall apply and are binding on them.Ā 
  • TLC Marketing Worldwide (Pty) Ltd (ā€œTLCā€) and FuturelifeĀ® South Africa (Pty) LtdĀ  (ā€œFuture Lifeā€) are collectively referred to as the ā€œPromotersā€ in respect of the Promotion for purposes of these Terms and Conditions.Ā 
  • The campaign commences on 15 September 2023 at 00h01 and ends on 31 MarchĀ  2024 at 23h59 all days inclusive or while stocks last.

Nature of the Rewards:

  • These Terms and Conditions cover the rewards that we source for you from ourĀ  partners. The Promoters of these rewards are FuturelifeĀ® with its registered addressĀ  at 6 Torsvale Crescent, Somerset Park, Umhlanga, 4319 and, and TLC MarketingĀ  Worldwide Proprietary Limited, with its registered address at 1st Floor, Block F; 150Ā  Linden Road, Strathavon, Sandton, 2196 (ā€œTLCā€).Ā 
  • By accessing these rewards, you agree to be bound by these Terms and ConditionsĀ  and you consent to us sharing your personal data with: affiliates (means, in relationĀ  to TLC Marketing Worldwide, any entity Controlling, Controlled by or under commonĀ  Control with TLC Marketing Worldwide from time to time) and suppliers for purposesĀ  of this reward. In this regard, the Participant acknowledges and hereby consents toĀ  the Promoters and suppliers collecting certain personal information about theĀ  Participant for the purposes of this Promotion, including the contact details such asĀ  telephone number(s) and email address(es). The Promoters undertake not to sell,Ā  use or share this information to or with third parties, or for any other purpose otherĀ  than related to this Promotion, unless we have received your prior written consent,Ā  but may disclose the information if required by law.Ā 
  • These Terms and Conditions apply in addition to the Terms and ConditionsĀ  applicable to FuturelifeĀ® sale of products. If there is a conflict between the TermsĀ  and Conditions applicable to the account or service and these Terms and Conditions,Ā  these Terms and Conditions will apply insofar as the rewards are concerned.Ā 

Qualifying Criteria:Ā 

  • You are a permanent resident and/or citizen of the Republic of South Africa. ā€¢ You have a valid identity number.Ā 
  • You are 18 years and older.Ā 

Reward Offers:Ā 

Qualifying Participants will receive a choice of one (1) reward from the following rewards: ā€¢ Sports SA Voucher (R200)Ā 

  • Kids Sports Lessons (R250)Ā 
  • Pre-paid electricity (R10)Ā 
  • 200 MB Data ACS (Vodacom, Cell C, Telkom)Ā 
  • 200MB MTN DataĀ 
  • Planet Fitness 1 month

How to Redeem the FuturelifeĀ® Rewards:Ā 

  • The customer is required to purchase one of the following FuturelifeĀ® products: HighĀ  Protein Smart Food Chocolate, High Protein Smart Food Vanilla and Smart FoodĀ  Peanut Butter.Ā 

On the USSD customer journey:Ā 

  • The customer is to enter unique code found on the foil packaging inside of the box. ā€¢ Customer to enter their personal details.Ā Ā 
  • Customer to select their province.Ā Ā 
  • Customer to select the FuturelifeĀ® product purchased.Ā 
  • Customer will then select a reward.Ā 
  • Customer will then be prompted to the final screen, where they will have to email aĀ  picture of their till slip to futurelife@tlcrewards.com for validation.Ā 
  • Customer will receive voucher via SMS once till slip is validated.Ā 

WhatsApp Conversation Flow:Ā 

  • Customer will send a ā€œHiā€ (or anything)Ā 
  • Customer to enter their name and surnameĀ 
  • Customer to select a provinceĀ 
  • Customer to select a FuturelifeĀ® product that was purchasedĀ 
  • Customer to then select a rewardĀ 
  • Lastly, customer to upload a clear copy of their till slipĀ 
  • Customer will receive voucher once till slip is validatedĀ Ā 
  • For all queries and complaints participants can contact the TLC Marketing call centreĀ  on email at futurelife@tlcrewards.comĀ 
  • Partnerā€™s terms and conditions apply.Ā 

Rewards Descriptions and Conditions:Ā 

  • Each Participant will be entitled to one (1) reward per successful entry. ā€¢ Only original, authentic and valid till slips/invoices will be accepted.Ā 
  • Expired, counterfeit, or incomplete till receipts will not be accepted.Ā 

a.) The Reward Terms of use: Sports SA R200Ā 

To redeem you reward at SportSA visit https://www.sportsa.co.zaĀ 

  • Customer to browse items and add to cartĀ 
  • Customer to click checkoutĀ 
  • Customer must include promo code and click ā€˜applyā€™Ā 
  • Customer to include delivery and payment detailsĀ Ā 
  • Customer to complete orderĀ 
  • Customers may only make use of one voucher code per entry.Ā Ā 
  • The voucher is not transferable nor may it be exchanged for cash.Ā 
  • The voucher is not stackable.Ā 
  • Please refer to https://www.sportsa.co.za pages/terms-and-conditions for full T&Cs.
b.) The Reward Terms of use: Kids Sports Lessons R250Ā 

    Click on the link below to view all kids sports lessons individually:Ā 

    Kids Sports Lessons R250 (204 partners).xlsxĀ 

    Ā c.) The Reward Terms of use: Pre-paid Electricity R10Ā 

    • Partner terms and conditions apply, visit www.picknpay.co.za.
    • Vouchers are not redeemable for cash in part or completely.Ā 
    • No change will be given.Ā 
    • Customers are responsible for any additional amounts that may rise when usingĀ  this voucher.Ā 
    • The total voucher value must be used in a single transaction, any remainingĀ  balance will be forfeited.Ā Ā 

    Ā d.) The Reward Terms of use: 200MB Data (Vodacom, Cell C, Telkom)

    • The voucher is valid for one (1) month after the date the reward pin is receivedĀ 

    e.) The Reward Terms of use: 200MB Data MTNĀ 

    • The voucher is valid for one (1) month after the date the reward pin isĀ receivedĀ 

    Ā f.) The Reward Terms of use: Planet Fitness 1 monthĀ 

    • For full terms and conditions log onto www.planetfitness.com

    RestrictionsĀ 

    • Vouchers cannot be redeemed for cash in part or whole and are non-refundable, non transferable, and non-exchangeable and the organizerā€™s reserve the right to substitute any reward with another reward of similar or equal value.Ā 
    • The organisers do not guarantee any buy-back of any of the rewards given away in the promotion.Ā 
    • Only one proof of purchase per participant may be used per pin.Ā 
    • Rewards cannot be exchanged or swapped.Ā 
    • Rewards can be retracted if products are returned to the store or group.Ā 

    Contacting Us:Ā 

    • For queries participants can directly contact TLC Marketing on between 08h30 ā€“ 16h30, Monday ā€“ Friday or via email on futurelife@tlcrewards.com. Not available onĀ  Weekends and Public HolidaysĀ 

    General Terms:Ā 

    • Without detracting in any way from the Promotion Terms and Conditions, the following general provisions shall be applicable to these Rules.Ā 
    • The Promoter/s of this Promotion are the Organisers. The Organisers will interpretĀ  the Terms and Conditions in their sole discretion and reserve the right to amend the Terms and Conditions at any time in accordance with the provisions contained inĀ  these Rules.Ā 
    • The Organisers, their directors, members, partners, employees, agents, consultants, any other person who directly or indirectly controls or is controlled by them or anyĀ  supplier of goods and services in connection with this Promotion and their spouses,Ā  life partners, parents, children, siblings, business partners or associates are not eligible to participate in or enter this Promotion.Ā 
    • IN THE EVENT OF A DISPUTE, THE DECISION OF THE ORGANISERS WILL BEĀ FINAL AND BINDING AND NO CORRESPONDENCE WILL BE ENTERED INTO INĀ  THIS REGARD AND FOR FURTHER CLARITY, THE ORGANISERS SHALL BEĀ  ENTITLED TO DEAL WITH SUCH DISPUTES (OR ANY FAILURE BY ENTRANTSĀ  TO FOLLOW THE RULES) IN THEIR SOLE DISCRETION, INCLUDING THAT THEĀ  ORGANISERS SHALL BE ENTITLED, IN ADDITION TO ANY OTHER RIGHTS WHICH THE ORGANISERS MAY HAVE IN TERMS OF THESE RULES, TO IMMEDIATELY DISQUALIFY ENTRANTS FROM THIS PROMOTION. BYĀ  ENTERING THE PROMOTION AND/OR ACCEPTING ANY PRIZE, THE ENTRANTS, USERS AND/OR WINNERS HEREBY INDEMNIFY, RELEASE AND HOLDĀ  HARMLESS THE ORGANISERS (INCLUDING THEIR SUBSIDIARIES, HOLDINGĀ  COMPANIES AND AFFILIATES), THEIR DIRECTORS, EMPLOYEES, AGENTS,Ā  SUPPLIERS AND CONTRACTORS (THE ā€œORGANISER PARTIESā€).Ā 
    • FROM AND AGAINST ANY ACTIONS, CLAIMS AND/OR LIABILITY FOR INJURY,Ā  LOSS, DAMAGE, EXPENSE, CLAIM OR DAMAGES OF ANY KIND RESULTING INĀ  WHOLE OR IN PART, DIRECTLY OR INDIRECTLY, FROM PARTICIPATION IN THE PROMOTION, AND/OR THE USE, ACCEPTANCE OR POSSESSION OF A PRIZE,Ā  AND/OR PARTICIPATION (OR NON-PARTICIPATION) IN A PRIZE-RELATEDĀ  ACTIVITY.Ā 
    • Participants who, in the Organisersā€™ sole determination, act unlawfully, fraudulently,Ā  in breach of these Rules and/or Terms and Conditions or otherwise dishonestly mayĀ  be disqualified from participating in the Promotion and shall not be eligible to receiveĀ  a reward.Ā 
    • FuturelifeĀ® and TLC Marketing Worldwide are not responsible for any reward misrepresentation (written or verbal) on warranties by anyone / group other than TLCĀ  Marketing Worldwide.Ā ADDITIONAL TO ANY OTHER RIGHTS CONTAINED IN THE PROMOTIONĀ  RULES, THE ORGANISERS RESERVE THE RIGHT TO TERMINATE THEĀ  PROMOTION AT ANY TIME WITH IMMEDIATE EFFECT. IF THIS IS THE CASE, THE ORGANISERS WILL PROVIDE A NOTICE ON THE WEBSITE AND IT SHALLĀ  BE THE RESPONSIBILITY OF PARTICIPANTS TO REVIEW SUCH WEBSITE INĀ  THIS RESPECT. IN SUCH EVENT, ALL ENTRANTS HEREBY WAIVE ANYĀ  RIGHTS WHICH THEY MAY HAVE AGAINST ANY OF THE ORGANISER PARTIESĀ  AND ACKNOWLEDGE THAT THEY WILL HAVE NO RECOURSE OR CLAIM OFĀ  ANY NATURE AGAINST THE ORGANISER PARTIES.Ā 
    • THE PROMOTERS ARE NOT LIABLE FOR ANY TECHNICAL FAILURE THAT MAY RESULT IN AN ENTRY NOT BEING SUCCESSFULLY SUBMITTED. ANY REWARDĀ  VOUCHER IS ACCEPTED BY A PARTICIPANT AT HIS/HER OWN RISK AND THE ORGANISERS ARE NOT LIABLE, AT ANY TIME, FOR ANY DEFECT IN THEĀ  REWARD.Ā 
    • TO THE FULLEST EXTENT PERMITTED BY LAW:Ā THE PROMOTERS SHALL NOT BE LIABLE FOR ANY: CLAIMS, DAMAGES ORĀ  LOSSES (WHETHER DIRECT, INDIRECT, GENERAL, SPECIAL, INCIDENTAL,Ā  CONSEQUENTIAL OR PUNITIVE), EXPENSES OR COSTS (INCLUDING,Ā  WITHOUT LIMITATION, COSTS ON AN ATTORNEY AND OWN CLIENT SCALE)Ā  OR INJURIES OF WHATSOEVER NATURE (TOGETHER REFERRED TO ASĀ  ā€œLOSSESā€), SUFFERED BY THE PARTICPANT OR ANY THIRD PARTY ARISINGĀ  FROM OR AS A RESULT OF THIS PROMOTION (WHETHER DIRECTLY ORĀ  INDIRECTLY) AND/OR THE PARTICIPANTā€™S PARTICIPATION IN THISĀ  PROMOTION; AND THE PARTICIPANT INDEMNIFIES AND HOLDS HARMLESS THE PROMOTERSĀ  AGAINST ANY LOSSES, HOWSOEVER CAUSED OR ARISING.Ā 
    • The duration of this Promotion may also be extended or curtailed at the soleĀ discretion of the Promoters. If this is the case, the Organisers will provide notice ofĀ  this on the Website. All Promotion queries must be directed to TLC Marketing CallĀ  Centre on futurelife@tlcrewards.com 08:30 to 16:30 Monday ā€“ Friday. Not availableĀ  on Weekends and Public Holidays.Ā 
    • A copy of the Promotion rules is available at no cost to the Participants and can beĀ  downloaded in printable form on the redemption reward site.Ā 

    EXCLUSIONS AND OTHER IMPORTANT TERMS:Ā 

    • Nothing in these Terms and Conditions is intended to, or must be understood to,Ā  unlawfully restrict, limit or avoid any rights or obligations, as the case may be,Ā  created for either the participant or the Promoter in terms of the Consumer ProtectionĀ  Act, 68 of 2008 ("CPA").Ā 
    • By entering the Programme in accordance with its terms, Participants acknowledgeĀ  that the Programme will be managed in accordance with the provisions of the CPA.Ā  Qualifying participants undertake to expeditiously do all things necessary to enableĀ  the Promoters to comply with their obligations under the CPA including, but not limitedĀ to providing such personal information as may be required in order to facilitateĀ  handing over the reward.Ā 
    • The Promotion is conducted in accordance with the laws of the Republic of SouthĀ  Africa. Should any of these Terms and Conditions be deemed void or unenforceable,Ā  then that portion will be deemed to be deleted and the remaining rules will remain inĀ  force.

    Ā